Water Testing

Water Meter Testing

All water customers in the City of Burton have a water meter located inside their home or business, which is used by the water utility to measure water consumption for billing purposes. At times it is necessary for the utility to gain access to the meter for maintenance and/or testing.

Residential customers will typically be tested on a 10-year interval. When your meter is due for testing, access will be required, at which time your existing meter will be tested for accuracy. If the meter test fails, the service employee will replace the defective meter at no cost to the customer. The replacement process usually takes about 20-30 minutes.

Normal working hours are from 8:00 am to 4:00 PM Monday through Friday. If the initial contact attempt is unsuccessful, the service employee will leave a notice requesting the customer to contact the utility service division for an appointment.  

2022 Water Consumer Confidence Report